your questions answered
Frequently Asked Questions
Get answers about pricing, turnarounds, sizing and more.
Getting Started
As leading experts in custom accessories and apparel for over a decade, we offer a variety of online shopping options to meet your needs.
Custom Products
What we do better than any other company is true custom. Our in-house design, printing and manufacturing capabilities allow us to match colors, design any pattern and produce just one, or thousands, of any product.
Start a Custom Design for Weddings
Start a Custom Design for Organizations
Once you submit your request, our designers will review it and if they have everything they need, you will receive free proofs in 1-2 business days. You can then request revisions, order test swatches, or place your order.
Shop & Customized Products
Our unique predesigned collections feature trendy, classic and creative patterns for ties, bow ties, pocket squares and other products. Products are available in customizable sizes, colors and cost less than custom.
Gift Cards
Gift cards are available for purchase 24/7.
Every part of our manufacturing process is designed to be as gentle on the environment as possible. On-demand production, upcycling and advanced textile printing using recycled fabrics reduces waste and environmental impact. Learn more
We are a social enterprise created to provide dignified and meaningful employment to skilled resettled refugees. We partner with refugee resettlement agencies in Colorado to hire talented individuals who can use their sewing expertise and develop new language and leadership skills. Learn more
Frequently Asked Questions
Customized items are items in our online shop that have a "Customize Colors" button which allows you to apply your own color palette to a pattern.
Custom designs are created by submitting a custom design request and working one on one with our design team to create truly one of a kind look from the assets you provide or ideas you describe.
No, we do not have any minimums. So whether you need one or thousands, we've got your back!
As quickly as 1 week! For orders of 50 items or less shipping to the USA, we can offer delivery in as few as 7 calendar days from purchase for a rush fee. See our entire shipping & turnaround chart for more information and limitations.
Yes! Please see our Canada & International turnarounds for more information.
Yes, we can match to hundreds of colors. We can match to most coated and uncoated Pantones and we offer a ColorMatch Chart printed with over 500 colors to ensure the color you choose is exactly what you want.
For designs without Pantones or without color selections made using our ColorMatch Chart, we highly recommend verifying your colors prior to placing your final order. For color verification, we offer printed swatches or full custom samples.
Please note: Colors appear differently on screen based on individual settings and cannot be verified accurately on-screen or with images.
File Formats
For logo files, we prefer vectored formats such as .AI, .SVG, .EPS or .PDF. We also accept high resolution images that are at least 300 dpi in .JPEG, .TIFF, or .PNG formats at the desired size for print.
Outline Format for Text
When sharing a design file, it is important that all text be put into outline format. Outline format converts text into a shape, so that any person you send the file to can open and use the file even if the computer they are using does not have that exact font file in its library.
Here is how how to create outlines in Adobe Illustrator:
1) Select (highlight) the text in your document.
2) From the Menu, go to Type > Create Outlines.
3) Save and send file!
Upload Artwork
When completing your custom design request, there will be an opportunity to upload several photos or files to your designer. If you have any additional assets, we can receive them via email.
Intellectual Property
Knotty Tie Co. respects the intellectual and creative properties of other artists and will not print any content that is owned without expressed written permission allowing us to do so from the copyright or trademark holder. This includes (and is not limited to) fictional characters, company or sports team logos, school or university logos, and artwork not classified as public domain. For more, see Knotty Tie Co. Terms of Service.
Artwork Terms of Use
If you provide us with original artwork or visual assets, we respect your intellectual and artistic property and your assets will not be used for any other application without your permission.
When Knotty Tie creates original artwork for your custom design at your request, the artwork is owned by Knotty Tie and can be used for other applications.
For additional information, read our Terms of Service here. See Section 12 for prohibited uses.
Whether a boutique, museum or online store, our products are a great fit for retailers of any size looking to add creative, eco-friendly products to their offering. As a wholesaler, you’ll be able to order any combination of products and designs from our catalog, and reorders are easy.
To receive more information on becoming a retailer of Knotty Tie Co. products or to apply for wholesale pricing, please visit our wholesale page.
Are you a registered PPAI or ASI promotional products distributor?
To learn more about how we work with distributors, or to request pricing and virtual proofs, please email sales@knottytie.com.
Customer Service & Policies
We start processing all orders shortly after payment has been made and cannot add to, change or cancel orders once they have started production. Contact us as soon as possible if you would like to make changes to your order.
If your order has not started production, we will be able to cancel, change or add to your order.
If your order has already started production, we can help you place a separate order for any additional products. Add-ons typically ship separately from initial orders unless placed within very close sequence.
Our talented team works hard to print, cut and sew each item to order for you. Our made to order manufacturing model cuts unnecessary waste and helps to make our manufacturing ethical, sustainable, and responsible.
We always stand by our commitment to excellent product quality, however, because all items are made to order in the sizing and colors you select, we cannot honor returns or exchanges for any reasons other than manufacturing defects.
Sometimes issues do occur, so if by chance there are manufacturing defects, errors, or quality issues with the item(s) you have received, please contact us with photos of the issue and we'll do our best to make things right as quickly as possible.
Our unconventional return policy allows us to offer an infinite number of customized product options in a more sustainable manner.
Orders made on our standard turnarounds do not come with a guaranteed delivery date and as such we cannot ensure delivery by a specific date.
Orders made on one of expedited turnarounds come with a guaranteed delivery date. Knotty Tie Co. does not issue full refunds or accept returns on orders delivered after their delivery date. We may provide a partial refund covering some or all of the shipping and expedite fee on a case-by-case basis.
If there are unforeseen manufacturing delays, our customer service team will do their best to proactively reach out to inform you of adjusted delivery dates.
Sizing, Fabric & Care
Necktie Sizing
Widths
| Skinny | Knotty | Classic |
2.25" wide retro/trendy look
| 2.75" wide most popular
| 3.5" wide traditional look |
Lengths
| Standard | Long | Extra-Long | Kids (10+) |
58" long fits most adults 6'2" and under | 62" long fits most adults 6'3" to 6'5"
| 66" long fits most adults 6'5" and over
| 52" long available in Skinny width only |
Fabric
We print all our neckties on a high quality twill fabric made from recycled plastic bottles that we have milled specifically for our ties. Our recycled poly twill fabric has the soft sheen and feel of a semi-matte silk.
Care
All neckties are dry clean only. We recommend dry cleaners that don't use "perc" (perchloroethylene) solvents. Do not steam clean or saturate with water. Small spots may be gently dabbed with gentle soap. If required, use iron with a light touch on a synthetic setting without steam. High temperatures may result in color transfer or melting.
Bow Tie Sizing
Adults
| Standard Self-Tie | Extra-Long Self-Tie | Pre-Tied |
fits 14-18" necks bow size ~2.25" x 4.5"
| fits 18-21" necks bow size ~2.25" x 4.5"
| fits 12-22" necks bow size ~2.25" x 4.7"
|
Kids
| Kids Pre-Tied | Baby Pre-Tied |
fits 9.5-12.5" necks bow size ~2" x 4.25" ages 2+
| fits 9.5-12.5" necks bow size ~1.5" x 3.75" ages 2 and under
|
Fabric
We print all our bow ties on a semi-matte polyester twill fabric made from recycled plastic bottles that we have milled specifically for our products. Our recycled poly twill fabric has the soft sheen and feel of semi-matte silk.
Our adult bow ties feature a metal clasp that allows you to put on and take off the bow tie without retying the bow. Our kids bow ties have an adjustable velcro closure for ease and safety.
Care
All bow ties are dry clean only. We recommend dry cleaners that don't use "perc" (perchloroethylene) solvents. Small spots may be gently dabbed with soapy water. Do not saturate the bow tie with water. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer or melting.
Pocket Square Sizing
| 12" x 12" one size fits all
|
Fabric
We print all our pocket squares on a recycled twill fabric made from plastic bottles that we have milled specifically for our products. We print our pocket squares on a single side and finish the edges with a fine purl edge.
Care
All pocket squares are dry clean only. We recommend dry cleaners that don't use "perc" (perchloroethylene) solvents. Small spots may be gently dabbed with soapy water. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer or melting.
Chiffon Scarf Sizing
| Small Rectangle | Medium Rectangle | Large Rectangle | Square |
54" x 12"
| 60" x 18"
| 72" x 24"
| 27"x27"
|
Fabric
We use a lightweight and sheer recycled chiffon fabric. Chiffon scarves are printed on a single side, are finely finished thread wrapped edges, and have a silk-like feel and drape.
Care
Wash scarves separately in cool or warm water using a gentle machine cycle and phosphate-free detergent. Machine dry using a low temperature setting. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer or melting.
Infinity Scarf Sizing
| 56" x 8.5" one size fits all
|
Fabric
We use a high quality recycled polyester crepe de chine. Infinity scarves are lightweight and feature an elegant silk-like feel and drape sewn into a continuous loop.
Care
Wash scarves separately in cool or warm water using a gentle machine cycle and phosphate-free detergent. Machine dry using a low temperature setting. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer or melting.
Hair Scarf Sizing
| 34" x 1.75" one size fits all
|
Fabric
We use a high quality recycled polyester crepe de chine. Our hair scarves have a double-sided design with tapered ends.
Care
Wash scarves separately in cool or warm water using a gentle machine cycle and phosphate-free detergent. Machine dry using a low temperature setting. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer or melting.
Suspenders Sizing
Measurements are from top of front clip to top of back clip.
Estimated to fit the age/height ranges below, but measuring length is recommended.
Adults
| Short | Regular | Long |
34-40" 4’10” - 5’4” height | 40-46" 5’4” - 6’ height | 46-52" 6' - 6’8" height |
Kids
| Small | Regular | Large |
16-22” 6 months - 18 months | 22-28" 18 months - 5 years old | 28-34" 5 years old - 4’10” |
Fabric & Hardware
We print all our suspenders on a high quality twill fabric made from recycled plastic bottles that we have milled specifically for our products. Our recycled poly twill fabric has the softly textured sheen of semi-matte silk.
Printed recycled fabric straps are secured to an elastic rear strap with vegan leather Y-back to allow the suspenders to move with you and extend as you bend. We use silver alligator pant clips that feature a special mechanism to ensure the suspenders clamp securely to pants.
Care
All suspenders are dry clean only. We recommend dry cleaners that don't use "perc" (perchloroethylene) solvents. Small spots may be gently dabbed with soapy water. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer or melting.
Neck Gaiter Sizing
| Regular | Small | 9.5” x 14” | 8.5" x 14" |
Fabric
Lightweight
Lightweight neck gaiters are made from a moisture wicking, cotton-like polyester fabric that will keep you cool while staying protected from the sun, dust, and rain.
Insulated
Insulated neck gaiters are made with REPREVE® fabric, a fleece-backed material made from recycled plastic bottles. They provide plenty of warmth for winter activities while still being breathable.
Care
Lightweight
Machine washable. Dry on high heat or sanitize.
Insulated
Machine washable with cold water. Dry on low heat.
Unisex Robe Sizing
Our robes are roomy and inclusive so the best way to select your size is by length.
Measurements below are from top of shoulder to bottom hem.
| XS | S | M | L | XL |
36.5" long
| 37.5" long
| 38.5" long
| 40.5" long
| 42.5" long
|
Fabric
We use a soft, high-quality polyester that has the look and feel of breathable cotton. Versatile, lightweight, and soft to the touch, our robes make cozy gifts.
Care
Machine wash using hot water and regular detergent. Machine or line dry.
Unisex Kimono Sizing
| S/M | L/XL |
| women's 0-14 | women's 16-26 |
Fabric
We use a lightweight, silk-like sheer recycled chiffon fabric for our kimonos and are finely finished with a purl edge.
Care
Wash separately in cool or warm water using a gentle machine cycle and phosphate-free detergent. Machine dry using a low temperature setting. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer and melting of fabric.
Table Runner Sizing
Sold in sets of 4
| 12"x72" | 12"x96" | 12"x120" | 12"x144" |
fits 4' tables | fits 6' tables | fits 8' tables | fits 10' tables |
Fabric
We print all our table runners on a high quality twill fabric made from recycled plastic bottles that we have milled specifically for our products. Our recycled poly twill fabric has the soft sheen and feel of a semi-matte silk. Table runners are laser cut for a clean finish.
Care
All table runners are dry clean only. We recommend dry cleaners that don't use "perc" (perchloroethylene) solvents. Small spots may be gently dabbed with soapy water. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer or melting.
Pillow Sizing
| Square | Lumbar |
16” x 16" | 18" x 10" |
Fabric
Linen
Made with a textured, soft and durable polyester that holds up to regular indoor use.
Velvet
Made with a high quality polyester velvet with a high sheen and soft suede-like texture.
Pillow Inserts
Pillow inserts are included. Inserts are hypoallergenic, odorless, lint and dust free, and free of flame retardant chemicals.
Care
Both are finished with a stain and soil release for added resilience and longevity. Both linen and velvet pillow fabrics should be machine washed on gentle cycle with cold water. Tumble dry on low heat. Remove pillow inserts before washing and drying. Pillow inserts are spot clean only.
Wall Hanging Sizing
| Landscape | Portrait |
22” W x 16” H | 16" W x 22" H |
Fabric & Wood
Wall hangings are made with a textured, soft and durable linen polyester that will hold up to regular home use. We offer a choice of natural or walnut wood dowels.
Care
Spots or marks may be gently dabbed clean with soapy water.
Pricing
Shop + Customized Pricing
Custom Pricing
Custom ties are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $60.00
5-9 | $45.00
10-24 | $38.25
25-49 | $32.51
50-99 | $27.64
100-249 | $24.87
250-499 | $23.63
500-999 | $22.45
1000+ | $21.32
long 62" length | +$5 per tie
extra-long 66" length | +$10 per tie
Shop + Customized Pricing
$45 each
Custom Pricing
Custom bow ties are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $60.00
5-9 | $45.00
10-24 | $38.25
25-49 | $32.51
50-99 | $27.64
100-249 | $24.87
250-499 | $23.63
500-999 | $22.45
1000+ | $21.32
Shop + Customized Pricing
$20 each
Custom Pricing
Custom single-sided pocket squares are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $25.00
5-9 | $22.50
10-49 | $17.21
50-99 | $15.49
100-499 | $13.94
500-999| $12.55
1000-2499| $11.29
2500+ | $10.16
Shop + Customized Pricing
$40 each
Custom Pricing
Custom chiffon scarves are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
Small Rectangle 54" x 12"
1-4 | $40.00
5-9 | $32.00
10-24 | $27.20
25-49 | $23.12
50-99 | $20.81
100-249 | $18.73
250-499 | $17.79
500-999 | $16.90
1000+ | $16.06
Medium Rectangle 60" x 18" & Square 27" x 27"
1-4 | $50.00
5-9 | $40.00
10-24 | $34.00
25-49 | $28.90
50-99 | $26.01
100-249 | $23.41
250-499 | $22.24
500-999 | $21.13
1000+ | $20.07
Large Rectangle 72" x 24"
1-4 | $60.00
5-9 | $48.00
10-24 | $40.80
25-49 | $34.68
50-99 | $31.21
100-249 | $28.09
250-499 | $26.69
500-999 | $25.35
1000+ | $24.08
Shop + Customized Pricing
$40 each
Custom Pricing
Custom infinity scarves are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $50.00
5-9 | $40.00
10-24 | $34.00
25-49 | $28.90
50-99 | $26.01
100-249 | $23.41
250-499 | $22.24
500-999 | $21.13
1000+ | $20.07
Shop + Customized Pricing
$20 each
Custom Pricing
Custom hair scarves are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $25.00
5-9 | $22.50
10-49 | $17.21
50-99 | $15.49
100-499 | $13.94
500-999| $12.55
1000-2499| $11.29
2500+ | $10.16
Shop + Customized Pricing
Custom Pricing
Custom suspenders are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $65.00
5-9 | $55.25
10-24 | $46.96
25-49 | $39.92
50-99 | $35.93
100-249 | $32.33
250-499 | $30.72
500-999 | $29.18
1000+ | $27.72
adult long | +$5
Shop + Customized Pricing
$20 each
Custom Pricing
Custom neck gaiters are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $25.00
5-9 | $22.00
10-49 | $18.00
50-99 | $15.00
100-499 | $13.00
500-999 | $11.00
1,000-2,499 | $10.00
2,500+ | $9.00
double layer | +$4 per gaiter
Shop + Customized Pricing
$75 each
Custom Pricing
Custom robes are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $75.00
5-9 | $71.25
10-24 | $64.13
25-49 | $60.92
50-99 | $57.87
100-249 | $54.98
250-499 | $52.23
500-999 | $49.62
1000+ | $47.14
Shop + Customized Pricing
$75 each
Custom Pricing
Custom kimonos are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
1-4 | $80.00
5-9 | $76.00
10-24 | $68.40
25-49 | $64.98
50-99 | $61.73
100-249 | $58.64
250-499 | $55.71
500-999 | $52.93
1000+ | $50.28
Shop + Customized Pricing
Sold in sets of 4 runners
144" x 12" | $62
120" x 12" | $76
96" x 12" | $90
72" x 12" | $102
Custom Pricing
Custom table runners are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
12" x 72" (set of 4)
1 | $80.00
2 | $76.00
3 | $72.20
4 | $68.59
5 | $65.16
6 | $61.90
7 | $58.81
8 | $55.87
12" x 96" (set of 4)
1 | $100.00
2 | $95.00
3 | $90.25
4 | $85.74
5 | $81.45
6 | $77.38
7 | $73.51
8 | $69.83
12" x 120" (set of 4)
1 | $120.00
2 | $114.00
3 | $108.30
4 | $102.89
5 | $97.74
6 | $92.85
7 | $88.21
8 | $83.80
12" x 144" (set of 4)
1 | $140.00
2 | $133.00
3 | $126.35
4 | $120.03
5 | $114.03
6 | $108.33
7 | $102.91
8 | $97.77
Shop + Customized Pricing
Square Pillows
Linen | $45 each
Velvet | $50 each
Lumbar Pillows
Linen | $40 each
Velvet | $45 each
Shop + Customized Pricing
$40 each
Custom Pricing
Custom fabric yards (~36" x 55") are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.
All custom design projects will have a one-time $20 set up fee per order, plus shipping.
Recycled Twill | $30 per yard
Recycled REPREVE Insulated Fleece | $35 per yard
Recycled Chiffon | $30 per yard
Recycled Crepe de Chine | $30 per yard
Cotton-like Polyester | $30 per yard
Linen | $35 per yard
Velvet | $35 per yard
Shipping & Turnarounds
Turnaround options are dependent on order size, please see table below.
| Order made in timeframe below, plus 2-5+ day delivery | Limited to orders of |
| 7-10 calendar days | 1-25 items |
| 15 calendar days | 26-50 items |
| 30 calendar days | 51-1000 items* |
Need your order made faster? Expedite your order!
| Guaranteed delivery for added rush fee | Limited to orders of |
| Delivers in 7 calendar days** | 1-50 items |
| Delivers in 10 calendar days** | 1-100 items |
| Delivers in 15 calendar days | 26-250 items |
| Delivers in 20 calendar days | 51-500 items |
| Delivers in 30 calendar days | 51-1000 items* |
* Please email our sales team to discuss turnarounds for orders over 1000 items
** not available for orders containing robes or kimonos
When you choose a expedite at checkout, we guarantee delivery within the stated number of calendar days from ordering.
We highly recommend selecting an expedite if there is less than 10 days between our standard turnaround and your event's date.
more on expedites
We can only offer expedites with guaranteed delivery dates to orders shipping within the USA.
In very rare instances where delays are caused by unusually severe weather, or other causes beyond reasonable control, those delays will not be counted in determining the time it took to deliver.
Expedite rush fee percentages are based on product total.
Turnaround options are dependent on order size, please see table below.
| Order made in timeframe below, plus 3-7+ day delivery | Limited to orders of |
| 7-10 calendar days | 1-25 items |
| 15 calendar days | 26-50 items |
| 30 calendar days | 51-1000 items* |
Need your order by an exact date? Expedite your order!
| Order made in timeframe below, plus 3-7+ day delivery | Limited to orders |
| 7 calendar days** | 26-50 items |
| 10 calendar days** | 26-100 items |
| 15 calendar days | 51-250 items |
| 20 calendar days | 51-500 items |
* Please email our sales team to discuss turnarounds for orders over 1000 items
** not available for orders containing robes or kimonos
We cannot guarantee a specific delivery date for international orders
This is due to potential slow downs through customs. We encourage you to order as soon as possible and keep an eye on your tracking information for any required actions to prevent shipping delays.
more on international shipping
We offer UPS Worldwide Expedited Shipping to our valued International customers. This shipping method includes some brokerage fees, but others may apply.
Knotty Tie Co. is not responsible for any taxes, tariffs, duties, brokerage fees, or other charges that may arise during shipping. These charges are outside of our control, determined by your local governance, and we cannot predict them. Please keep an eye on your tracking information for any required actions to prevent any shipping delays.
These charges are the responsibility of the customer. By completing your order, you agree to pay all applicable fees. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded.
Expedite rush fee percentages are based on product total.
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Knotty Tie Co. builds quality customizable products to create employment for refugees and repurpose plastic waste.
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- Bridal Robes & Wedding Hair Scarves
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926 W 10th Ave. Denver, CO USA
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